SUMMARY
Jessica Stellwagen, co-founder of Bodify and a sales strategist for aesthetic practices, presents her proven framework, the Consultation Mastery Matrix, to help clinics convert more consultations into paying clients. Drawing on over nine years of experience and more than $35 million in sales using just one core technology, Jessica explains how mastering the consultation process is critical for maximizing ROI on expensive marketing efforts and training teams to sell with consistency, empathy, and integrity.
TOPICS COVERED
- Identifies common sales roadblocks that clinics face during consultations.
- Introduces the five key stages of the Consultation Mastery Matrix.
- Breaks down how to ask high-converting questions without sounding salesy.
- Teaches how to extract emotion to drive patient decision-making.
- Outlines how to set expectations, build trust, and reduce resistance.
- Demonstrates how to use objections as an opportunity for deeper engagement.
- Shows how to structure offers and close with confidence.
- Shares strategies for effective follow-up using automation and personalization.
