SUMMARY
In this engaging webinar, Drew Blaha and Nadia Larsen of InMode deliver practical strategies for enhancing patient consultations and maximizing conversion rates in aesthetic clinics. Aimed at medical professionals navigating the unique challenges of practice growth and patient retention, this session addresses a common pain point: how to turn inquiries into paying clients without feeling like a salesperson. This webinar breaks down actionable tools that elevate staff performance, patient experience, and ultimately, revenue.
TOPICS COVERED
- Defining and aligning your brand with the patient experience
- The crucial role of intake forms and front desk staff in conversion
- Creating urgency without pressure during phone interactions
- Scripting and talk tracks for closing consultations
- Handling objections and framing price discussions with confidence
- Adding value through non-discount-based incentives
- The impact of follow-up and confirmation protocols
- Leveraging staff treatment experiences to build trust
- Using video and digital tools to reduce no-shows and boost comfort